Improving patient experience by improving care

Tweet Improving patient satisfaction may be at the top of your to-do list in 2013, especially as it relates directly to “Meaningful Use” and maximizing revenue. But, what about engagement the consumer? It’s key! Are you building a consumer engagement strategy? If not, you should be.   Consumer engagement matters Consumers are avoiding care – [...]

Biggest obstacle to improving the US health system

Tweet It’s almost cliché to say that the American healthcare system is changing. But the reality is that the pace of care delivery transformation will speed up in 2013 with technology, consumerism and the Affordable Care Act. All these factors will merge on a sector that today represents one-fifth of the economy. To protect it [...]

Create great hospital content

Tweet Its hard to figure out what patients want to hear. It’s harder still to create content that they’ll connect and respond to! Effective healthcare marketing should start with great content. Want to be impactful but you can’t even start Most of us get hung up on what we are trying to say and how [...]

Healthcare Today

Eight in ten internet users have looked online for health information. Many e-patients say the internet has had a significant impact on the way they care for themselves or for others. Pew Research and American Life Project.

Blogging Statistics

According the Pew Internet and American Life Project, 8% [12 million] of 147 million adult online users in the United States keep a blog, while 39% [57 million] read one. The number of writers & readers is exponentially increasing.

Healthcare Blogging

The surveys of HealthCare Vox and iHealthBeat pointed out, 93% of medical bloggers have been blogging for less than 3 years, 52% have been blogging for less than a year. More than 8.9 million US adults reported reading health blogs on-line.

Hospital Social Media

According to Ed Bennett, there are 1,229 hospitals in America using social media. Out of these, 1068 have Facebook pages, 946 use Four Square, 814 have Twitter Accounts, 575 have YouTube Channels, 566 use LinkedIn yet only 149 Blog!