Unfocused meetings. Competing priorities. Confusion over who gets to make the final call. These are often signs that your organization has poorly designed decision-making processes.
Rather than treating the symptoms, take on the system itself.
- Start by breaking down the types of decisions being made across your organization, then determine who should make which ones.
- Distribute decision rights thoughtfully to ensure everyone is clear on the boundaries of their departments and roles.
- No one makes decisions in a vacuum, and as we have to rely on others to execute our choices make sure to connect anyone who is impacted by the decision to ensure effective coordination.
- Identify liaisons to other teams, create shared calendars and online portals where meeting minutes are posted.
- Most importantly, build in metrics to monitor how effective decisions are.
- Regularly assess what’s working and what’s not, and make changes to optimise.
Harvard Business Review
