What a Higher Ed CMO Actually Does in 2026

A higher ed CMO leads an institution’s brand and reputation, shares enrollment marketing, and is now accountable for how the institution appears in AI-generated answers. Much of it runs on influence, because many of the marketers doing the work don’t report to the CMO. In Harvard Business Review’s study of CMO roles, only 22% of job descriptions said how the CMO would be measured. You’re judged on a scorecard most job descriptions never write down. […]

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